Legal

Terms & Conditions

Please read these terms carefully before using Airtime Sure services.

Effective date:

1. Acceptance of terms

By accessing or using Airtime Sure’s website, mobile application, or related services (the “Services”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Services.

2. Eligibility

You must be legally able to enter into a binding contract and comply with applicable laws and regulations to use the Services.

3. Services

Airtime Sure may provide access to services including (but not limited to) airtime purchase, data bundle purchase, electricity bill payments, cable TV subscriptions, wallet funding, and receipts/transaction history. Service availability may change over time.

4. User responsibilities

  • Keep your account credentials secure and confidential
  • Provide accurate information and update it when necessary
  • Use the Services only for lawful purposes
  • Notify support promptly if you suspect unauthorized activity

5. Fees, charges, and refunds

Fees (if any) may apply to certain transactions. Refunds and reversals depend on the specific service, network conditions, and provider rules. For help with a transaction, contact support with your receipt/reference.

6. Prohibited use

  • Fraudulent activity or attempts to bypass security controls
  • Abuse of promotions, pricing, or referral mechanisms
  • Interfering with the platform’s performance or other users

7. Availability and outages

We aim to keep the Services available, but we do not guarantee uninterrupted access. Downtime may occur due to maintenance, provider issues, or circumstances outside our control.

8. Limitation of liability

To the extent permitted by law, Airtime Sure will not be liable for indirect, incidental, or consequential damages arising out of or related to your use of the Services.

9. Changes to these terms

We may update these Terms from time to time. Continued use of the Services after changes means you accept the updated Terms.

10. Contact

If you have questions about these Terms, contact us via support@airtimesure.com.ng or call 08075900950.